Participants will learn how to prepare for negotiations, identify interests, map power, understand leverage, analyze the other party, and define clear negotiation objectives.
Participants will learn how to establish non-negotiable points, acceptable concessions, package offers, create win-win options, and structure deals that protect organizational interests.
Participants will learn how to recognize key contract risks related to scope, deliverables, payment terms, timelines, responsibilities, penalties, service levels, and change requests.
Participants will learn how to use Service Level Agreements, escalation clauses, documentation practices, performance reviews, and dispute-prevention mechanisms to reduce legal and operational risks.
